Contact
Contact VerseGlow
We'd love to hear from you! Whether you have a question about products, orders, shipping, or just want to say hi, our team is here to help.
Get in Touch
📧 Email
verseglowshop@gmail.com
Best for: Detailed inquiries, order issues, returns, partnerships
Response time: Within 24 hours
📱 WhatsApp
+233 534924786
Best for: Quick questions, order tracking, urgent issues
Response time: Within 2-4 hours (business hours)
💬 Social Media
Follow us and send us a DM!
- 📱 Instagram: @verseglow
- 📘 Facebook: VerseGlow
- 🎵 TikTok: @verseglow
- 📺 YouTube: VerseGlow
Business Hours
Monday - Saturday: 9:00 AM - 6:00 PM GMT
Sunday: Emergency support via WhatsApp only
We aim to respond to all inquiries within 24 hours, but usually much faster during business hours!
What Can We Help You With?
📦 Order Support
- Track your order
- Modify shipping address
- Cancel an order
- Check order status
🔄 Returns & Refunds
- Report defective products
- Request returns or exchanges
- Check refund status
- Get return instructions
🛍️ Product Questions
- Product specifications
- Compatibility questions
- Stock availability
- Product recommendations
💳 Payment Issues
- Payment not processing
- Mobile money problems
- Payment confirmation
- Billing questions
🚚 Shipping Inquiries
- Delivery timeframes
- Shipping costs
- Delivery locations
- Lost or delayed packages
🤝 Partnerships & Business
- Affiliate program
- Bulk orders
- Wholesale inquiries
- Collaboration opportunities
Frequently Asked Questions
Before reaching out, check our Help Center for answers to common questions about:
- Shipping times and costs
- Payment methods
- Return policies
- Product care
- And more!
Visit Our Store
Online Store: verseglow.shop
We're currently an online-only store, which helps us keep prices low and offer fast shipping across Ghana!
Join the VerseGlow Tech Fam
Want exclusive deals, early product access, and to connect with other tech lovers?
Join our community on Nas.io: VerseGlow Tech Fam
Get access to:
- Members-only discount codes
- Product giveaways
- Early product launches
- Direct feedback to our team
- Connect with tech enthusiasts across Ghana
Feedback & Suggestions
We're always looking to improve! If you have:
- Product suggestions
- Website feedback
- Service improvements
- General comments
We'd love to hear from you at verseglowshop@gmail.com
Report an Issue
Experiencing a problem? Visit our Report an Issue page for faster resolution.
Careers
Interested in joining the VerseGlow team? Check out our Careers page for current openings!
Media & Press
For media inquiries, press releases, or partnership opportunities:
Email: verseglowshop@gmail.com
Subject: "Media Inquiry" or "Partnership Proposal"
We're Here to Help!
At VerseGlow, customer satisfaction is our top priority. Whether you have a question, concern, or just want to chat about tech, we're always happy to hear from you.
Reach out today - we're just a message away! 💙
Part of the VerseGlow Tech Fam means you're never alone. We've got your back, always.