Shipping Info
Shipping & Delivery Information
At VerseGlow, we work with trusted international suppliers to bring you quality tech accessories at affordable prices. Our shipping is fast, reliable, and tracked every step of the way!
Our Shipping Promise
⚡ Standard Delivery: 10-15 Days
This is our most popular option - the perfect balance of speed and affordability. Most orders arrive within this timeframe!
Delivery Coverage
We deliver nationwide across Ghana:
- ✓ Accra & Greater Accra Region
- ✓ Kumasi & Ashanti Region
- ✓ Takoradi & Western Region
- ✓ Cape Coast & Central Region
- ✓ Tamale & Northern Region
- ✓ All other regions
Note: Remote areas may take 1-2 additional days for delivery.
Shipping Methods & Timeframes
We offer multiple shipping options depending on product availability and your location. Shipping times are calculated from the date your order is processed:
🚀 Express Shipping (3-7 Days)
Our fastest option! Perfect for urgent orders.
- Delivery: 3-7 business days
- Best for: Time-sensitive purchases
- Availability: Selected products only
- Cost: Higher shipping fee (calculated at checkout)
📦 Standard Shipping (7-20 Days) - RECOMMENDED
Our most popular choice - reliable and affordable!
- Delivery: 7-20 business days (typically 10-15 days)
- Best for: Most orders
- Availability: All products
- Cost: Standard shipping rates apply
💰 Economy Shipping (15-45 Days)
Budget-friendly option for non-urgent orders.
- Delivery: 15-45 business days
- Best for: Budget-conscious shoppers who can wait
- Availability: Selected products
- Cost: Lowest shipping rates
⚡ Overseas Warehouse Local Delivery (1-5 Days)
Super fast delivery from local warehouses!
- Delivery: 1-5 business days
- Best for: Products stocked in nearby warehouses
- Availability: Limited products (when available, we'll notify you!)
- Cost: Premium shipping fee
Note: The shipping method for your order depends on product availability, warehouse location, and destination. We automatically select the best option to balance speed and cost. You'll see the estimated delivery time at checkout!
Shipping Rates
Shipping costs are calculated based on:
- Your delivery location in Ghana
- Product weight and size
- Selected shipping method
- Warehouse location
Typical Shipping Rates:
- Accra & Greater Accra: GHS 15-30
- Other regions: GHS 25-45 (depending on location)
🎉 FREE SHIPPING on orders over GHS 300!
Processing & Delivery Timeline
Step 1: Order Processing (1-3 Business Days)
Your order is confirmed with our supplier and prepared for shipping. You'll receive an order confirmation email immediately.
Step 2: Shipping (Varies by Method)
Your package is shipped from the warehouse to Ghana. Shipping time depends on the method selected (see above).
Step 3: Local Delivery (1-2 Days)
Once your package arrives in Ghana, our local courier delivers it to your address.
Total Estimated Time: 10-15 days for most orders
Note: Delivery times may vary based on customs clearance, your location, and product availability. We'll keep you updated throughout the process!
Order Tracking
Stay informed every step of the way!
Once your order ships, you'll receive:
- ✓ Email confirmation with tracking number
- ✓ WhatsApp notification with tracking details
- ✓ Estimated delivery date
- ✓ Courier contact information (for local delivery)
Track Your Order:
- Use the tracking number provided in your email/WhatsApp
- Check your order status in your VerseGlow account
- Contact us anytime for updates
What to Expect
After You Order:
-
Immediate: Order confirmation email sent
-
1-3 days: Order processed with supplier
-
Day 3-4: Package ships with tracking number
-
Throughout shipping: Receive delivery updates via email/WhatsApp
-
10-15 days: Package arrives at your doorstep!
Delivery Tips
Help ensure smooth delivery:
- ✓ Provide accurate delivery address and phone number
- ✓ Ensure someone is available to receive the package
- ✓ Keep your phone on - courier will call before delivery
- ✓ Inspect package upon delivery before signing
- ✓ Report any damage or issues within 24 hours
Customs & Import
For international shipments to Ghana:
- Most orders are cleared through customs automatically
- Customs duties/taxes may apply (rare for low-value items)
- We'll notify you if any additional fees are required
- Customs clearance typically takes 1-3 days
Delivery Issues or Questions?
We're here to help!
Contact us anytime:
📧 Email: verseglowshop@gmail.com
📱 WhatsApp: +233 534924786
🕒 Response time: Within 2-4 hours (business hours)
Common Issues We Can Help With:
- Delayed delivery
- Lost or missing packages
- Tracking updates
- Address changes (before shipping)
- Delivery scheduling
Our Commitment to You
We're committed to ensuring your order arrives safely and on time. If you experience any delays or issues, we'll work directly with our suppliers and delivery partners to resolve them quickly.
Order with confidence – we've got you covered! 📦✨
Part of the VerseGlow Tech Fam means reliable delivery, every time.
